Research and Design Methods
In recent years, technology design has shifted from usability to broadly consider the human experience. Using mixed methods, I use a research-through-design approach that is contextual and iterative. This allows me to consider “wicked” problems, difficult real-world research questions in real world contexts, often with unclear or conflicting agendas and messy solutions.
I have worked as a researcher and designer in a variety of contexts, from designing theme park experiences at Disney Research, to supporting military and defense language needs for the United States government.
Although every approach is slightly different, my design process consists of first gathering user and context requirements, then prototyping and testing design solutions in an iterative process.
Research
In-Depth Interviews
Focus Groups
Surveys & Questionnaires
Contextual Inquiry
Heuristic Evaluation
Context Mapping
A/B Testing
Usability Studies

Design
Bodystorming
Cooperative Inquiry
Affinity Maps
User Personas
Scenarios/Use Cases
Storyboarding
Paper Prototypes
Design Sketches
Wireframes
Arduino
Analysis
Grounded Theory
Thematic Analysis
Hermeneutic Content Analysis
Multiple Regression Analysis (MRA)
Social Network Analysis